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--- gateways:vantiv [2018/05/09 18:22] – [Data entry] foxyjosh
+++ gateways:vantiv [2022/04/26 22:35] (current) – [Troubleshooting & Interpreting Response Codes] adam
@@ Line 16: / Line 16: @@
 ===== REQUIRED: Setting Up Litle / Vantiv for FoxyCart =====
-When a merchant wants to use FoxyCart to send transactions to Vantiv on their behalf, the merchant should contact their CEM at Vantiv and request this. At that time Vantiv will "Add Foxycart as a presenter" and update their profile so that the permissions for FoxyCart to send transactions is granted. If the merchant is a brand new Vantiv customer this should be discussed during Implementation with that team. If you have any questions or get any errors, please contact your Vantiv rep.
+When a merchant wants to use FoxyCart to send transactions to Vantiv on their behalf, the merchant should contact their CEM at Vantiv and request this. At that time Vantiv will "Add FoxyCart as a presenter" and update their profile so that the permissions for FoxyCart to send transactions is granted. If the merchant is a brand new Vantiv customer this should be discussed during Implementation with that team. Foxy's Vantiv integration also utilises version 12 of their API, you will need to ensure that your Vantiv account is configured to use that version.
+If you have any questions or get any errors, please contact your Vantiv rep.
 ===== Testing =====
@@ Line 38: / Line 42: @@
+==== System Error - Call Vantiv ====
+If you receive an error of ''System Error - Call Vantiv'' when trying to complete a live transaction, you'll want to confirm that Foxy is set as a presenter for your Vantiv account, and that it's configured to use version 12 of their API. Vantiv's support team can assist you with confirming that.
 ===== Important Notes and Caveats =====

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