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| v:2.0:products:subscriptions [2020/07/03 00:37] – [When Do Subscriptions Process?] adam | v:2.0:products:subscriptions [2021/05/31 09:43] (current) – [When Do Subscriptions Process?] adam |
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| ==== When Do Subscriptions Process? ==== | ==== When Do Subscriptions Process? ==== |
| Subscriptions process daily between 0400-0500 Pacific Time (America/Los_Angeles, US), with backup runs scheduled between 0800-0900 (same timezone). Different FoxyCart versions process subscriptions at different times, but they are all scheduled near those windows. | Subscriptions //start// processing daily at 0500 Pacific Time (America/Los_Angeles, US). Different FoxyCart versions process subscriptions at different times, but they are all scheduled near those windows. Note that depending on a number of factors, we cannot guarantee that subscriptions //finish// processing by specific times, though we do try to ensure all subscriptions finish by noon US Eastern Time. |
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| Any automated re-attempts or reminder emails are processed a little later in the day, starting around 1300 US Pacific Time. You can see [[:#subscription_billing_cancellation_management_dunning|more information about the automated dunning functionality below on this page]]. | Any automated re-attempts or reminder emails (if configured for your store) are processed a little later in the day, starting around 1300 US Pacific Time. You can see [[#subscription_billing_cancellation_management_dunning|more information about the automated dunning functionality below on this page]]. |
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